Organizational Change Management Is Dead
I have been afraid to admit this, but I think I have known it for a while: organizational change management is dead. This is particularly hard to admit since I grew up in the consulting world as an organizational change management consultant. After more than 30 years of doing something I love, it is becoming […]
Why Your HR Department is the Key to Your Digital Transformation Success
Chief Information Officers and Directors of IT are often on the hot seats to make their digital transformations and ERP implementations successful. But it is more likely that your Vice President or leader of your HR department may be the real key to digital transformation success. Many people think that HR leaders are important only […]
Could a Better Digital Transformation Have Saved PG&E?
It’s been a rough few months for the utilities and energy industry. Oil prices have been volatile, National Grid settled a costly lawsuit with Wipro over its SAP failure, and PG&E announced earlier this week that it is filing for bankruptcy protection. As one of the largest US gas and electric utilities, which services over […]
How to Ensure a Successful Workday or SuccessFactors HCM Implementation
Implementing any sort of digital transformation technology has its challenges. In some ways though, successful Workday or SuccessFactors HCM implementations are even more challenging. For one, Workday and SuccessFactors implementations typically affect more employees when compared to ERP or CRM implementations. Second, HR functions and processes aren’t the top priority or focus for most people […]
Is It Time to Fire Your SAP, Oracle, or Microsoft Dynamics System Integrator?
In my 12 years as an ERP expert witness and digital transformation specialist, I’ve seen more transformation failures than I’d like to admit. With the news of recent failures (the SAP failure at Lidle, SAP problems at Haribo, National vs. Wipro lawsuit, etc.), it seems that the industry is becoming numb to the realities of […]
The Biggest Challenges with Microsoft Dynamics 365 Transformations
Like most digital transformations, implementing Microsoft Dynamics 365 has challenges that need to be overcome. Unlike other digital transformations, there are several challenges with Dynamics 365 implementations that are unique to this particular solution. Here are a few of the challenges to keep in mind when embarking on your Microsoft Dynamics 365 transformation: The maturity […]
How to Save $5M On Your ERP Implementation Costs
ERP implementations and digital transformations often cost more than expected. But the biggest cost overruns do not always come from the software itself. They often come from operational disruption, poor readiness, rushed go lives, and the expensive recovery work required after preventable problems surface. The fastest way to save money on an ERP implementation is […]
Lessons from the SAP Transformation Problems at Haribo
The last year has been a difficult one for digital transformations and ERP implementations. After high-profile digital transformation failures at Lidl and National Grid, we now have news of SAP transformation problems at Haribo. Long story short: Haribo is a German candy manufacturer that manufactures gummy bears and other candies. In late 2018, they began […]
What Causes Digital Transformation Failure? The Little Things.
When we read about recent digital transformation failures such as those at Lidl and National Grid, it may seem like these disasters happened overnight. But what exactly causes digital transformation failure? One of our guest contributors (Sam Graham) recently wrote a piece about how to avoid ERP failure. It’s an excellent article that is worth […]
Is Your Digital Transformation Creating a Cybersecurity Threat?
Cybersecurity is a hot topic. Despite this, most don’t consider that their digital transformations may be creating a cybersecurity threat. Recent security breaches at Under Armour, Target, Marriott, and other well-respected companies have caught the attention of CIOs. After all, if large companies with world-class resources at their disposal experience such breaches, what does that […]
The Risks of Deploying SAP S/4HANA
SAP S/4HANA is a viable ERP solution Before discussing the risks, it is important to address the good news. S/4HANA is a viable product, with a very high rating in the top ERP systems of 2019. In addition, there are a number of lessons learned from successful SAP S/4HANA implementations. SAP has a robust software […]
Digital Transformation in the Retail Industry – and What it Means to You
Digital transformation initiatives have the potential to truly revolutionize companies in industries of all types. In some industries, transformation is a matter of survival. Digital transformation in the retail industry is an example of the latter. The retail industry going through massive amounts of change at the moment. Competitors such as Amazon and Wal-Mart have […]