There is No Such Thing as “ERP Failure”
Deep down we all know this, but ERP systems don’t “fail”. They don’t wear out, they don’t miscalculate and they don’t decide one day that they don’t like you or your company. They do what they are programmed to do and that’s it. And that is the problem. Eric Kimberling has been writing about “ERP […]
Managing Stress During ERP Implementation
Pretty much anyone who speaks of their past experiences with an ERP implementation jokes about hair loss, weight gain, insomnia, irritability, etc. Essentially, it STRESSED THEM OUT. In fact, this is a key finding from our 2019 ERP Report. My question is, why do we let this happen? We’re not going to answer this question […]
SAP’s 2025 Deadline: Remember Y2K?
SAP recently announced its “2025 Deadline,” suggesting support will end for all legacy products such as ECC and R/3 come December 2025. This has sent a shockwave through the industry and companies are scrambling to take action, and not all in a good way. Y2K Déjà vu We all remember 1999, when the threat of […]
Snow in Late Spring: The Art of ERP Risk Mitigation
No signs of it a week prior, but sure enough, it snowed in Denver on May 21. We all know it “could” happen, but nobody really expected snow in May. The storm resulted in several records and was the largest May snowfall in 44 years. Worst part was, it also dropped from near 80 degrees […]
Hertz vs. Accenture: How to Avoid Digital Transformation Failure
You’ve probably heard about this latest $32M Hertz vs. Accenture lawsuit by now, where Hertz is suing Accenture for failure to deliver on a digital transformation project involving their website and mobile applications. I’ve personally received hundreds of emails, texts, links and questions on this exciting case. My only response to this point has been […]
ERP System Integrator vs. Customer: Who Is Really to Blame for your Implementation Challenges?
Last week, Eric Kimberling published a blog on exposing the big ERP system integrators, highlighting quotes from consultants within some of the larger firms and confirming the concept of being “Accentured” or “Deloitted.” It is a real phenomenon and something to definitely watch for both before and during an implementation. While SIs and VARs (Value […]
ERP Vendor Negotiations: Can You Negotiate Too Hard?
While not common, we have seen situations where companies implementing ERP software press a little too much. Generally, ERP vendors will walk away when the terms fall out of their favor, but there are times when they may enter into an agreement that they are not fully comfortable with. When negotiating, there are two things […]
Should John Elway Implement ERP Software or Coach Football?
The obvious answer is certainly football, but the real answer may be neither. Similar to hiring an ERP system implementer where there is an urge to go for the big name, call it Accenture, Deloitte, Capgemini, etc., you may be better off with a second or third tier football coach. Before hiring John to coach […]
Planning a Digital Transformation: Perspectives from the User Community
We have recently talked to a number of organizations who are either upgrading or replacing their systems and have a number of staff members who were around for the initial implementation. In asking for their perspectives on change and system adoption, we have heard some common themes from users on how they view technology implementation. […]
Oracle Cloud ERP: The Sleeping Giant?
It’s been quite some time since we have highlighted Oracle. Even my colleague Eric Kimberling’s predictions for Top ERP Systems for 2019, while including NetSuite, didn’t include Oracle Cloud. The reasons for this included lack of a clear product roadmap, reduced market traction and lack of cloud maturity. Innovation within Oracle Cloud While these are […]
Creating the Perfect RFP for an ERP Software Evaluation
Years ago, selection and advisory firms would push the importance of documenting an ERP Request for Proposal (RFP) when completing a software selection. In recent years, however, many organizations have moved away from formalizing this process. The reasons for this are many, specifically that software vendors have nearly perfected the art of manipulating these documents. […]
Selecting your SAP S/4HANA, Oracle Cloud, or Microsoft Dynamics 365 Implementation Partner
There are plenty of articles and blogs circling the internet, providing tips and best practices for selecting the appropriate ERP software, and with good reason. Choosing the wrong system can be devastating for a business. What is not so highly covered, however, is the importance of selecting the right SAP S/4HANA, Oracle Cloud ERP, or […]